Crypterium card experience: I'd stay away, 2 months, no cards and all the support says is "please remain patient, we have no info regarding your card"

So once crypterium released their crypto card I was pretty excited and ordered one for 15$. It's been almost two months, the card hasn't arrived. So after talking to the support a couple of times, I found a few red flags.First they said the card can take up to a month to arrive, so I'd have to wait until then, which is understandable. But once I didn't get it even after a month I asked them what was going on and they basically had to say that the card is issued by their partners and they have no way of giving me any info and all I can do is be patient and hope the card will arrive.Now imagine this, you try to top up your card and your bank is debited and but your card isn't funded, and all they could do is tell you "All transactions are handled by our partner and we have no way of providing you any info regarding this".After 6 weeks I have contacted them again, asking what I should do, they basically said they'll report this to their team, and when I asked when should I check back, their answer was please remain patient you'll be notified via email. It's been 2 weeks, no email, no updates.Now at this point this is clear, this isn't a service I want to be using, I just wanted to share my experience with you guys so you can save your 15 bucks and not get your hopes up.

Submitted August 18, 2019 at 10:03AM

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