HitBTC keeping funds locked up after submission of verification documents, asking for social media accounts as proof of identity ??????

I have already provided HitBTC with their first request, which was a photo of myself and passport in front of an email from their security team. That was not good enough, so then they asked for a passport photo and proof of residency and EVEN MY BANK STATEMENT. I provided them with these docs to no avail. Now they request i prove the banca i bought was done under proper kyc/aml guidelines. No other exchange has asked for this, or asked for social media accounts or to loging without using a VPN. I provided them with screenshots from coinbase with tx ids to prove that i purchased btc woth fiat through my bank account legally. This STILL WAS NOT ENOUGH. They responded back with the same email asking i prove the banca i bought was legit. Problem is i have made thousands of trades since i bought those btc and to follow the trail would be nearly impossible."Thank you for provided information.In accordance with the requirements of current anti-money laundering; proceeds of crime and counter terrorism financing legislation, we are required to establish and record evidence of the identity and source of funds for our clients.Therefore we kindly ask you to provide us with the origin of the following transactions: AmountCurrencyHash10004035banca0x441d8636a4a509f3c7847c421d075eb4283ff98d49a7cb20a6e8037e6c73083f10000000banca0x5c7fac8227b3eaf2dc5f5ae53ed5a0f44d6f92187a5be13bacf89b30a394cd505000000banca0x9b67615f660a3b6fe70dad781882435a044789e8bf437adf07c001bb56f5c47c For your convenience, the origin of funds report may be presented in a free form as a chain of events in chronological order, every step validated with blockchain explorer data, screenshots, and data used on other crypto infrastructure services, so that we would be able to contact them for verification, if needed.In addition, kindly update us with the data regarding your social networks presence, i.e. the links to your profile in major social networks.In order to speed up the ongoing identification process, we also kindly ask you to sign in to your HitBTC account with any network data disguising tools (VPN, proxy) deactivated.Regards, HitBTC Team​"Hitbtc, i have provided you with the necessary documents required to prove my identity. You have my funds hostage at this point and are extorting me for information in order to get access back. No other exchange asks for what you are asking for, you are alone in your extortion methods. I kindly ask you release my funds as the docs i have provided are more than sufficient enough to prove who I am.Ticket #306087

Submitted July 04, 2018 at 02:34AM