I put some money into a bitcoin cash machine the other day (in the UK) and at the point of purchase it errored and told me to call a support number, but also said that I would get my BTC via a manual transfer soon. The support line were initially friendly and said they were having issues with their exchange, but they'd now been resolved and I'd have my BTC soon. The next day, no BTC and the support lines (phone and email) had all gone silent. This was about 50 hours ago.Is this sort of issue normal? Should I just wait or should I try to escalate?
Submitted January 31, 2020 at 11:18PM
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