Ever since they got bought by Circle the exchange has gotten extra scammy.I lost about $200 to the whole CLAM ordeal last month where Poloniex took money from Bitcoin lenders to pay for the losses caused by their mistakes instead of paying for it themselves.2 weeks later I try to withdraw my money and they freeze my account without explanation, I contacted them and haven't received a reply yet after almost 3 weeks, but I sent a ticket from an alternate email and got a reply in a few days, which suggests they might be purposely ignoring my ticket. Then I tweeted at them and they replied after a few hours, but deleted the tweet before I could see it and haven't replied since.They also have a dedicated support twitter account which seems to have been abandoned since May and they also changed their support centre system recently to make it email only, so I can't see the status of my ticket anymore. Very sketchy. Anyone else have similar experiences?
Submitted July 08, 2019 at 09:00AM
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